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Need help to unlock my computer

Post computer problems you encounter here and get help

Post Sun Jan 19, 2014 2:31 pm

Posts: 80
I received an e-mail from a stranger, I opened it on one of my laptops but did not click any links. However, when I restarted, I could not access the system. Nothing can help! Can you guys help me unlock the screen? The popup message says it is from fbi and asks me to pay a fine through moneypak. I do not believe it, but I still need help to remove it!
Thanks in advanced!

Post Sun Jan 19, 2014 3:08 pm

Posts: 84
For sure, spam e-mails, porno sites and unverified free downloads carry malicious programs like ransomware. This is a notorious ransomware. It is difficult to completely get rid of. I found you a helpful manual removal guide http://blog.doofix.com/how-to-get-rid-of-fbi-moneypak-virus-from-my-pc/ Hope this helps you!

Post Sun Jan 19, 2014 3:19 pm

Posts: 72
It seems you're encountering a big trouble. But you may try a system restore to get rid of it. :)


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