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Outlook doesn’t send my emails

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Post Wed Jul 24, 2013 10:00 am

Posts: 72
I can do everything with Outlook 2013 except sending emails. When I try to click Send, the application crashes. It restarts but none saved message is found.
How can I fix the issue and use it as normal?
Thanks in advance.

Post Wed Jul 24, 2013 10:04 am

Posts: 80
Hi there,
I suppose you can figure out the problem with the following steps.
Launch your machine in Safe Mode. Restart Outlook application to try sending mails. Make clear whether the problem is still there:
Press Winkey+R, enter Outlook /safe in the dialogue. Notice there is a blank after Outlook before /

Post Wed Jul 24, 2013 10:05 am

Posts: 68
You can try creating another profile and configuring the mail account to see if it works.
If the problem disappears in the new profile, you should then set the created profile as default and use it in later times.
Click Start > Control Panel > Mail icon > Show profile, then set the new profile as Default, click OK.

Hope this helps you. 

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